The Problem/Pain Points:
⚖️ Traditional torque wrenches require more precision from the user as not to overtorque. Can cause safety issues on job sites
📝 Little to no data retention. Users need to manually check torque values for every single vehicle and log their progress manually
🤷♂️ Disparate functionality across brands that are owned by Stanley Black and Decker. Different brands follow different industrial design patterns and thus fracture the UX across the larger organization
The Solution:
🟣 REALTIME VISIBILITY of torque value as user is using the tool and app in unison
🟣 PARITY WITH TOOLS PHYSICAL SCREEN: The app works in concert, adding audio and haptic feedback
🟣 APP CONTROLS for advanced features to set torque target, help reduce errors and record measurements for audit.
🟣 SAVE PRESETS that eliminate manual entry. Sync success/fail data to the cloud
🟣 PARITY WITH TOOLS PHYSICAL SCREEN: The app works in concert, adding audio and haptic feedback
🟣 APP CONTROLS for advanced features to set torque target, help reduce errors and record measurements for audit.
🟣 SAVE PRESETS that eliminate manual entry. Sync success/fail data to the cloud
My Role
🟣 Senior UX Consultant, working with an integrated team of junior designers among the 3 brands
🟣 Developed design systems
🟣Performed usability testing within our onsite warehouse with internal and external stakeholders
About the Project
IoT integration for a professional-grade torque wrench IP released under the Mac Tools, Proto, and Facom brands. The wrench, with aid of an app, creates a high level of awareness in terms of torque value compliance. The wrench streams historical pressure data that is exportable and the app in turn can set torque thresholds, create custom profiles, and provide service feedback.
I was in charge of a small team of designers and developers on this project. Designing for three different brands required their own design languages but needed to remain consistent across flow and accessibility. This product was just released.
I was in charge of a small team of designers and developers on this project. Designing for three different brands required their own design languages but needed to remain consistent across flow and accessibility. This product was just released.
